Please allow us 1-3 business days to process your return/exchange.
Once your returned items are received, your new order will ship out within 2-3 days of our receipt (this applies only to items in stock).
What to include in your package:
Return and Exchange Form
The original receipt and/or proof of purchase
Most shipping for domestic orders is transacted via FedEx. You may select between Ground, Home-Delivery, 2- day, and Standard Overnight. A per-item shipping fee is quoted based on the weight of your order and your delivery zip code. The final charge for shipping will appear at the end of your transaction on the Site.
International and Canadian orders are not permitted via the Site. Please refer to our country-specific websites to place orders for product and delivery outside of the United States, or contact us at firstname.lastname@example.org for further assistance with international orders.
We ship most orders within three (3) business days after the order has been placed. Orders are shipped Monday-Friday only. We endeavor to notify Customers if products are backordered. Orders received after 1:00 PM ET will be shipped the following business day. Bang Energy does not ship during holidays.
Bang Energy and the Site are not responsible for any taxes applied to your order. You are responsible for all fees imposed during or after shipping.
When you place an order with Bang Energy on the Site, your order will be shipped to the address in the United States that you designate, provided that address is not a P.O. Box. You will receive a shipment confirmation e-mail once your order has shipped, containing your tracking number(s). If you enter an incorrect shipping address or a P.O. Box, Bang Energy is not responsible for you not receiving the shipment.
Lost or Damaged Shipments
All purchases on the Site are made pursuant to a shipment contract. As a result, the risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier.
Bang Energy and the Site are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Bang Energy suggests that you take pictures of the damaged packaging and/or product to include as part of your claim filed with the shipment carrier.
The accepted methods of payment are credit card (i.e., Visa, MasterCard, American Express) and PayPal. Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.
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